Founder of Boost Your Business Network, James Court’s journey | S1 Ep15

In this episode of The Konkering Pod, Jevon and Maddi sit down with James Court to explore his career journey and mission to help businesses and individuals reach their full potential. From his early days in retail to launching his own business, James shares powerful insights on customer service, business growth, and the personal lessons learned along the way.

James reflects on how customer service has evolved over the years, particularly after the pandemic, and why understanding the customer journey is now more important than ever. He also speaks candidly about the impact of redundancy on his career path, the importance of knowing your “why and how” in business, and why learning to say “no” can be one of the most important tools for personal and professional success.

In this episode, James covers:

• The importance of knowing your why and how when growing a business

• His career journey from retail to business coaching and support

• How customer service has changed, especially in a post-Covid world

• The power of truly understanding the customer journey

• How redundancy shaped and redirected his career path

• The significance of setting boundaries and learning to say “no”

If you’re a business owner, entrepreneur, or someone looking to better navigate the modern customer landscape, James’s experiences and advice offer invaluable lessons.

Click the play  button to listen to the full episode and click here to visit James’ website to understand how he can support you and your business.