Digital Account Manager

Digital Account Manager | £30,000-£35,000 | Alcester | Marketing Agency | Hybrid

Are you an Account Executive looking to step up, or an established Account Manager looking for a new opportunity?

We’re working with an ambitious marketing agency in Alcester looking for a Digital Account Manager to join their growing team.

This is a client-facing, coordination-focused position, supporting a portfolio of clients and working closely with senior team members to ensure communication, commercial administration and day-to-day operations run smoothly.

The agency is open to candidates at different levels, from ambitious Account Executives looking for progression through to experienced Account Managers who enjoy client relationships and operational coordination.

The Role:

• Support and build strong client relationships, acting as a key point of contact for day-to-day communication, 3/4 clients to begin with.
• Coordinate client meetings, actions, follow-ups and internal communication.
• Work closely with senior client leads and specialist teams to keep account activity organised and on track.
• Support commercial administration, including quotes, approvals, budgets and scope changes.
• Monitor client requests, deadlines and priorities, identifying potential issues before they escalate.
• Help deliver a consistently positive client experience, supporting long-term relationships and retention.

Your Profile:

You’ll ideally have previous experience working within a marketing agency, whether that’s in an Account Executive, Junior Account Manager, Account Manager or Client Services position.

You’ll be highly organised, proactive and confident communicating with both clients and internal teams.

An understanding of digital marketing would be beneficial, particularly across Paid Media, SEO or wider performance marketing, although you won’t be responsible for delivering campaigns yourself.

You’ll have good commercial awareness, strong attention to detail and the ability to manage multiple priorities.

Above all, they’re looking for someone who enjoys building relationships, takes pride in delivering excellent client service and wants to develop their career within a growing agency.

What’s On Offer?

• £30,000-£35,000 salary.
• Hybrid working with flexibility.
• Alcester, Warwickshire location.
• Opportunity to work with established B2C brands.
• Exposure to experienced senior marketing and growth specialists.
• Varied client-facing responsibilities.
• Supportive, collaborative agency environment.
• Opportunities for professional development and progression.

If you’re an agency-side Account Executive or Account Manager looking for a role where you can build relationships, develop your experience and contribute to a growing agency, this could be a great next step.

If this sounds like the opportunity you’ve been looking for, apply today or get in touch for more information.